Privacy Policy

Coming Home to Yourself respects your privacy and understands that reaching out for support is a personal step. This Privacy Policy explains what information we may collect when you visit our website, contact us, request a consultation, or schedule a counseling or coaching session. By using this website, you acknowledge the practices described in this policy.

Information We May Collect

The information we collect depends on how you use our website and services. It may include information you provide directly, information related to consultations and sessions, and certain technical information collected when you browse the website.

Information may include:

• Name
• Email address
• Phone number
• Consultation or session scheduling details
• Information submitted through website forms
• Messages or inquiries you send to us
• Information you choose to share when communicating with Deborah

Please only provide information that is necessary for your inquiry or your use of our website.

Information You Provide to Us

You may provide personal information when you submit a contact form, request a consultation, schedule a session, contact us by email or phone, or otherwise communicate with us.

This information allows us to respond to your request, help with scheduling, answer questions about counseling or coaching services, and share information about how we may be able to support you.

Information Collected Through Website Use

When you visit our website, certain information may be collected automatically through standard website technologies. Depending on the tools used on the website, this may include:

• Your IP address
• Browser type
• Device information
• Pages visited and time spent on the site
• The website that referred you
• General information about how you use the site

This information may help us understand how the website is performing, improve the user experience, maintain security, and identify technical issues.

How We Use Personal Information

We may use the information we collect for purposes including:

• Responding to questions and inquiries
• Communicating with you about requested services
• Managing consultation and session requests
• Providing information you ask to receive, such as details about services, blog content, or books
• Improving our website and services
• Understanding general website activity
• Maintaining website functionality and security
• Complying with applicable legal, ethical, and professional requirements

We use personal information for legitimate professional purposes. We do not use it in ways that don’t match the reason it was provided, unless permitted or required by law.

Consultation and Session Scheduling

When you request a consultation or schedule a session, the information you provide may be used to manage your request and communicate with you about your appointment.

Scheduling, client intake, billing, or virtual session services may involve third-party platforms or service providers. Information submitted through those platforms may also be subject to their own privacy policies and terms. We aim to use providers that take the security and confidentiality of personal information seriously.

Counseling, Coaching, and Confidential Client Information

Counseling and coaching involve deeply personal conversations. Information you share about your experiences, relationships, emotional wellbeing, health, or personal history is treated with care and respect.

Information shared during counseling services is confidential. It is handled in accordance with:

• Applicable state and federal law
• Texas licensing requirements for Licensed Professional Counselors
• Professional ethical standards

Before counseling begins, clients receive separate documentation, such as informed consent and privacy practices information. These documents explain how client information is protected, how records are kept, and the limited situations in which confidentiality may not apply.

This website Privacy Policy describes general website and communication practices. It does not replace or limit the confidentiality protections described in client agreements and professional documentation.

Email, Text, and Online Communication

Email, text messages, and website forms are convenient ways to connect, but they may not always be fully secure. Please keep this in mind when deciding what to share electronically. Avoid sending sensitive personal or health information through these channels unless a secure method has been arranged. This website, email, and voicemail are not monitored for emergencies.

How We Protect Your Information

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or loss.

No website, electronic transmission, or storage system can be guaranteed to be completely secure. For that reason, we encourage you to take care when submitting personal information online and to avoid sending sensitive information through unsecured channels.

When Information May Be Shared

We may share personal information when reasonably necessary to operate our website, manage requested services, communicate with you, or meet legal and professional obligations.

Depending on how you interact with us, information may be shared with service providers that support functions such as:

• Website hosting and technology
• Appointment scheduling
• Secure client communication or virtual sessions
• Payment processing
• Website analytics
• Administrative services
• Website security

We may also disclose information when:

• It is required by law, legal process, court order, or a governmental authority
• It is permitted by law and professional standards, such as in situations involving a serious risk of harm

For clients, these limits of confidentiality are explained in more detail before services begin. We do not sell your personal information.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, understand visitor activity, remember certain preferences, or improve your experience.

Cookies are small data files that a website stores on your device. Some are necessary for the website to function. Others may support analytics or other website features.

You can manage or restrict cookies through your browser settings. Disabling certain cookies may affect how parts of the website work.

Third-Party Websites and Services

Our website may include links to third-party websites, including:

• Social media platforms
• Booking services
• Online retailers where Deborah’s books, including Sanctuary Found, are available
• Other external resources

When you follow a link or use a third-party service, your activity may be governed by that provider’s privacy policy and terms rather than this Privacy Policy. We encourage you to review the privacy practices of any third-party website before providing personal information.

Your Privacy Choices

Depending on applicable law and your circumstances, you may have rights or choices about your personal information.

You may contact us to:

• Ask about information we hold about you
• Request correction of inaccurate information
• Request deletion where applicable

You can also manage certain cookies through your browser and control certain communications by following the instructions provided or contacting us directly.

Records related to counseling services may be subject to legal and professional record-keeping requirements, which may limit our ability to delete certain information. Requests about client records are handled according to the procedures described in client documentation and applicable law.

Texas Privacy Considerations

Coming Home to Yourself is based in Texas. Applicable Texas and federal privacy requirements may apply to the information we collect and process. Information related to mental health and counseling services may be subject to additional confidentiality protections under Texas law and professional licensing standards.

Your privacy rights can depend on the type of information involved, how it was collected, and whether particular legal requirements apply. If you have a question about your privacy rights or how a specific type of information is handled, please contact us directly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, information practices, or legal requirements.

When changes are made, we will post the updated policy on this page and revise the effective date. We encourage you to review this page periodically to stay informed about how your information is handled.

Contact Us About Privacy

If you have questions about this Privacy Policy, want to understand how your information is handled, or wish to make a privacy-related request, please reach out.

Coming Home to Yourself
Deborah Chelette-Wilson, LPC, NCC

• Email: 
• Phone: 

We are happy to answer your questions about our privacy practices and help with any privacy-related request.